Remote IT Support

Need help right now? Our technicians can securely connect to your Mac or PC and resolve most software issues remotely — all while you watch.

Remote support is ideal for slow performance, unwanted pop-ups, malware removal, email errors, and general troubleshooting.

How It Works

  1. Call us on 020 3603 6460 to speak to a technician.
  2. Download the remote support app using the links below.
  3. Run the app and give us the ID and password shown on your screen.
  4. We’ll securely connect and fix the issue while you monitor.

Download the Remote Support App

Windows PC

For Windows 10 / 11 desktops and laptops.

Download for Windows

Apple Mac

For macOS (MacBook, iMac, Mac Mini, etc).

Download for macOS

Not sure which download to choose? Call us on 020 3603 6460 and we’ll walk you through it.

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